We are thankful to the man for trusting our editorial and sharing his story with us.
In our opinion, the lady’s behavior was entirely inappropriate.
Commenting on someone’s purchases is rude and constitutes an intrusion into their private matters.
Her remarks were out of place and lacked consideration for the personal nature of the situation.
It would have been ideal if the lady had suggested helping the man find the right package instead of shouting and making inappropriate comments about him and transgender people.
We agree that the man handled the situation appropriately.
He remained calm and composed, explaining the situation to the lady in a reasonable manner.
He refrained from responding rudely and didn’t escalate the confrontation by adding his own anger to the situation.
